After doing some research for a speaking engagement, I ran across this quote by Cory Doctorow from BoingBoing:
“Content isn’t king. If I sent you to a desert island and gave you the choice of taking your friends or your movies, you would choose your friends…. If you chose your movies, we would call you a sociopath. Conversation is king. Content is just something to talk about.”
It made me think hard about my opinions on content and and what… ultimately… is more important: content or conversation? There are many times when the ideas surrounding “conversation” is missed by many Internet and social media users. It is excellent if you are at the top of Google search for your keywords but what happens when the potential customer clicks through to your site?
Are you selling them? Or did you just waste a PPC campaign? Better yet, did you just waste all the sweat, tears, and years of writing on your blog?
The question you should be asking yourself is this…
Do you have the necessary tools and systems in place to create conversations with the users influenced by your search ranking? Is it even necessary? Absolutely it is necessary. We are seeing an overwhelming demand for the businesses of the world to call consumers… PEOPLE… and not the other way around.
Customers are people first and buyers second. It is important to create excellent content in order to push the conversation but… Conversation leads to Relationships. Relationships lead to the strengthening of the brand (personal or corporate). A strong personal brand leads to acquisition. Acquisition leads to financial gain and a successful company.
Maybe the question should be focused in a different way. Which comes first? Conversation or content. Do they work hand in hand? How do they apply to the idea of personal branding?
What do you think? Is content king or did conversation just take the throne?
Author:
Kyle writes a regular blog at KyleLacy.com and is founder and CEO of Brandswag, a social media strategy and training company. His blog has been featured on Wall Street Journal’s website and Read Write Web’s daily blog journal. Recently, Kyle was voted as one of the top 150 social media blogs in the world (on two websites), and produces regular keynote speeches across the Midwest. He also just finished writing Twitter Marketing for Dummies by Wiley Publishing.
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There is no right answer to this question (content vs. conversation) because you need both and depending on the situation – either one could be more important.
You need a blend of both. I think of content as knowledge stocks (organized, discoverable, know what) and conversation as knowledge flows (timely, contextual, know how). You need both and your knowledge flows (conversations) should provide you with further thoughts and content to replenish your stocks (content).
I do believe that as the web is moving from streams to pages that conversation is becoming more valuable due to time, location and context which should make it a higher % of the blend.
I think you need both. In your example on what you are going to take on a desert island, you may choose your friends to have conversations with but you need the content to discuss about. Otherwise you’ll discuss about the weather all the time.
Besides the fact that you need both, they create one another. Content sparks conversations and conversations generate content and new ideas. Asking which is king is like the chicken and egg story.
That’s why in order to strengthen your brand you need content that you post on your blog or different sites. But in order to rank better you need comments (conversations), you need links (that can be generated by comments or by conversations on Twitter or Facebook).
[...] may want to subscribe to my RSS feed. Thanks for visiting!Yesterday I found an interesting post on Dan Schawbel blog. The debate was Conversation or Content. Who rules the Internet? I think that in the first years [...]