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    Six Dynamic Ways to Serve Your Clients

    Client service, broadly defined, means supplying your customers with what they want, when they want it and how they want it, in a friendly and professional way. Client service is a vital ingredient in any business. In fact, a good service interaction can hike business-to-business transactions by 62 percent. It can raise business-to-consumer transactions by …

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    Posted in Success Strategies

    Is it Fun to be Your Brand Advocate?

    Much of the time we talk about ways to be connected, referred, recommended and advocated for.  From logistics, strategy and tactics, there are many valuable tips and posts!  Yet, there’s a basic question that we often fail to address and that is – am I fun to advocate for?

    When someone speaks positively on your …

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    Posted in Brand Yourself As, Personal Branding, Sound Branding

    How to Manage Peers When You Get a Promotion

    First off, congrats on your promotion! You deserve a pat on the back for a job well done. After all, they wouldn’t promote you if you weren’t good, right?

    Still, you can’t help your nerves right now. What if your peers don’t take you seriously? Or what if they take you too seriously? Are you …

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    Posted in Career Development

    Don’t Get Mad…Get Productive

    If someone gives you some feedback that consists of “This Sucks” — what do you do?

    There are a few reactions you could have.

    One reaction you could have is to get defensive. Another is to go on the offensive. And another is to Get Productive.

    This post was inspired by a tweet from Scott …

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    Posted in Career Development, Personal Branding, Success Strategies

    Do You Invite Criticism? Maybe You Should!

    Well, maybe not only criticism, but reviews and feedback of your work.  We can pat ourselves on our backs all we want, but as personal brands, it is only when we engage in both positive and negative discussions that we truly have an audience with value.

    The knowledge we receive from criticism

    With knowledge of …

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    Posted in Personal Branding
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