• Learn How to Build a Powerful Personal Brand That Will Differentiate You and Allow You To Compete in the Global Marketplace.
  • Don’t Scare People Away With Your Email

    Reading Email photo from ShutterstockBuilding up a sizable email list takes a lot of work, and late nights. For all your trouble, you want to continually grow your list, or at the very least, keep good numbers. However, if you take a closer look, you’ll always notice a few drops now and then.

    On the flip side, your direct actions may be causing the drop in email numbers. As a wise business person, you want to avoid this at all costs. The following are some of the things you should do to avoid driving away email subscribers. Consider them keenly, and apply changes accordingly.

    1. Provide relevant content

    Does your email content provide relevant information? Stay away from the self-promotional material. Focus on information that is engaging, helpful, and adds value to the customer experience. That way, a subscriber is more likely to read through and follow-up on the message given.

    2. Frequency

    After relevance, the frequency of your emails plays a big role in how susceptible you are to opt-outs. There’s isn’t a general rule of thumb when it comes to frequency of sending out emails, but once you start emailing people twice a day, every day of the week, you are asking for trouble. Many times, your frequency will depend on the type and quality of information you are sending out. As such, focus on providing great content, even if you email your list once a month.

    3. Email “readability”

    Your email content has to be information that is easily readable, regardless of the medium used to access it. First, appearances are everything and if your email doesn’t appeal to the eye of the reader, it will be deleted even before they get to see who sent it. This is something to consider as a lot of audiences rely on mobile devices to view emails. Make sure your design team comes up with content that reads as well on a tablet as it would on a desktop. Keep the unnecessary clutter and ads away, and you’re sure to keep that list happy.

    4. Lengthy emails

    Just as off-putting as a poorly designed email is, a lengthy one is just as quickly discarded. Few people have the time to pore over paragraphs of material in the few minutes they have to scan their inbox.

    Keep things short and concise. Clearly state the purpose of the email, elaborate on how the offer/product/service helps them, then give them a reason to act on the message. Quick and simple, it shouldn’t take more than half a page to communicate your message and sign off.

    5. Clear communication

    Your subject line has to connect to what the rest of the email conveys. If the subject line says “Best tips to writing resumes,” but the email offers tips on how to prepare for interviews, then there’s clearly a disconnect between what you promised the readers, and what you actually serve up to them.

    6. Feigning familiarity

    Feigning familiarity with the old-age personal greeting “Hi Susan” may work well if you know the person personally, but won’t be taken well by a new subscriber who doesn’t know anything about the business. Rather than go for the personal approach, focus on providing relevant content.

    All the work you put forth in managing the way you communicate your personal brand can be thwarted by just one poorly created email. [tweet this]

     Everything you’ve put in to create a valuable email list may be undone by easily correctable tactics

    Maria Elena Duron, is managing editor of the Personal Branding Blog, CEO (chief engagement officer) of buzz2bucks– a word of mouth marketing firm, and a professional speaker and trainer on developing social networks that work. She provides workshops, webinars, seminars and direct services that help create conversation, connection, credibility, community and commerce around your brand.  Maria Duron is founder and moderator of #brandchat- a weekly Twitter chat focused on every aspect of branding that is recognized by Mashable as one the 15 Essential Twitter Chats for Social Media Marketers.

    Tagged with:
    Posted in entrepreneurship
    Content Partners
    As Seen In