3 Contexts of Communication Drive Success in Business, Life
Back in the more immature years of my adult life I would go into an emotional funk for days at a time in which I stayed as silent as I could both publicly and personally.
In looking back at those moments I felt as if I didn’t want to communicate with anyone. I was just …
Moms: First Mentors That Set the Stage for Success
It has taken me a full week, since last Sunday’s Mother’s Day Holiday, to reflect on the influence my mom had on my success as an adult.
When you’re growing up you can’t, and don’t, really appreciate it. At least I didn’t.
As a professional speaker I have a coach and mentor that continues to …
Words do Matter In Workplace Communication
Since the 1970s, communication experts have been citing research results released by Dr. Albert Mehrabian on the related value of three vital components of human communication: words, tone & body language.
Mehrabian’s report reinforced reports released in the late 60s by the Journal of Consulting Psychology and the Journal of Personality and Psychology.
That research …
Wrong Conversations Rule Workplace Communication
Back in December I wrote here about a new concept, The 4 Workplace Conversations.
It came out of a recent client case study. At the time I was facilitating a training session to help the senior leadership team of a client confront issues directly in a way that reduced workplace conflict.
This workplace communication model …
Motivate Your Army With a Declaration of Independence
It was 239 years ago this past week when the first shots were fired at Lexington and Concord in Massachusetts that is historically recognized as the beginning of the American colonies’ war for independence.
Four hundred forty two days later the Second Continental Congress voted to accept the Declaration of Independence that set forth the …
Applying Newton’s “3rd Law of Motion” to the Workplace
Do you realize the laws of physics are in force in the workplace?
Be aware they may not manifest exactly the same in the workplace as they do in the universe.
Let me explain.
Newton’s Third Law of Motion states “for every action there is an equal and opposite reaction.”
In physics this always holds …
Workplace Drama Structure Similar to Hollywood Drama Screenplay
A good friend of mine and former college roommate studied film and screen writing. He’s had a number of his screen plays picked up on option by hollywood producers over the years.
So, when I began investigating drama in the workplace I reached out to him to learn about how dramatic movies are structured. He …
Mixed Messages Cause Confusion & Drama in Many Workplaces
“There is no confusion, I was quite clear!”
So proclaimed my client in a conversation last summer as I was helping evaluate the under-performance of an employee recently transferred to a new role.
My client made this claim when I brought to his attention that his employee told me he was confused by what was …
Open Door Policies Don’t Work
In interviewing a client at the end of our project I learned how ineffective “open door policies” are by organizational leaders.
My client said, “Before we started our work together I couldn’t understand why employees who knew I had an open door policy, didn’t come to me when they knew another employee was doing things …
Improving Workplace Communication is Not What You Want
Upon finishing a recent client project we had a nice discussion to close out our work.
I used it as an opportunity to learn my client’s feelings regarding the results we achieved.
We discussed the problems he and his company were facing that motivated him to bring me in.
He said one word, “communication.”
Then, …