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    8 Rules for Replying to Angry Customers on Facebook

    Your business recently took a catastrophic nosedive. Maybe you aren’t keeping up with order fulfillment or you sent out a bad batch of product. Customers are blowing up your Facebook with negative reviews, angry comments, and bad juju. Whatever the case may be, just know this: it happens. The next few moves are crucial to …

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    Posted in management, Personal Branding, Reputation Management
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