Conflict impacts a company’s bottom line. Employee disagreements may disrupt operations, reduce productivity, and demoralize employees.
Unresolved workplace conflict costs $359 billion annually, according to one research. Therefore, they impact your brand. In a negative way. In fact, this is true whether they are kept in-house or are leaked to the media.
Most people say they hate conflict, yet avoiding it causes more problems. In today’s culturally diverse, multigenerational workforce it’s bound to happen. Conflicts can be frequent, often petty, and very costly between people speaking different languages, from different generations, and having different religious beliefs and cultural norms. Tempers flare and regrettable things are said.