Has error in judgment ever put business on hold?
Seemingly disastrous type situations have affected many of us to the point where we thought our business might be over. Usually these occurrences are most unexpected and that is what makes the circumstance so challenging. The method in which we deal with challenging times will either determine the need to pursue a new path or find a victorious outcome.
Rather than merely reacting whereby your adrenaline kicks in and further poor decisions are made, it is best to brace yourself by taking a moment to plant your feet on the ground. Having been through this, these guidelines might help you in the future as a “just in case” scenario:
1. Find a quiet spot to contemplate what just happened. Be the reporter by focusing on the “who, what, when, where and why”.
2. Create a form that features each of the reporting categories. Quickly list the words that come to mind for where the mishap may have taken place.
3. Note, if employees were involved, do not make assumptions it was any particular person’s error. Instead, enlist everyone’s help to straighten out the matter. This is the only way you will receive team support and fix the problem more quickly.
4. After listing the keywords for the possible mishap, next list keywords for possible fixes. Prior to deciding upon “the fix” review many times over in your mind exactly what happened, how it happened and why it happened.
5. Confide in your special peers who may have had similar instances or whose insight you admire, and who may be able to offer sound advice.
6. After consulting with trusted others, revise your keyword lists. Revisit the scenario one more time to grasp every detail of what transpired. Now mentally plug in the keywords and advice you zeroed in on. Replay the scenario. Does it play out better this time around?
Now ask yourself if it is worthwhile pursuing the new approach you just created. Are you able to convert the learning experience into a highly rewarding one by making the fixes?
Another possibility could be times have changed once again. Newer technology or methodology for doing business could also be affecting your outcome. Are you prepared to educate yourself on new processes to eliminate such disasters again?
Keep in mind there are no failures. It is those people willing to learn from what does not work by educating themselves and implementing new ideas who find their magic key to success.
One added element is for you to promise yourself to only implement new ideas not because others say you should, but because they hold the most appeal for you. Your outcome will be a much happier presence in the business community serving to build your personal brand extremely well.
In summary, continual learning from poor and good circumstances, from others, and finding what will bring you greater reward, will put you on the wave of the Smooth Sale!
Elinor Stutz, CEO of Smooth Sale, (800) 704-1499; authored “INSPIRED Business A New View for Building Business and Communities”; “Nice Girls DO Get the Sale: Relationship Building That Gets Results”, and “HIRED! How to Use Sales Techniques to Sell Yourself On Interviews“. Elinor was designated as a “Top 25 Sales Influencer for 2012.”